Terms of Service
Last updated: September 5, 2026
These Terms of Service (“Terms”) govern your access to and use of CS1 Connect (“CS1 Connect,” “we,” “us”), the online marketplace at safety1connect.com that connects companies (“Companies”) with independent workplace-safety professionals (“Professionals”). By creating an account or using the platform, you agree to these Terms.
1. What CS1 Connect is — and isn't
CS1 Connect is a neutral venue and technology platform. We help Companies and Professionals find each other, communicate, agree on training or consulting work, and pay for it securely. We are not a party to the service agreement between a Company and a Professional, we do not employ Professionals, and we do not provide safety training, consulting, or certification ourselves. Professionals are independent contractors solely responsible for the services they deliver.
2. Accounts & eligibility
You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of your account information and for all activity under your account. Keep your credentials secure. We may suspend or terminate accounts that violate these Terms.
3. Keep it on the platform
All communication, hiring, scheduling, and payment must happen through CS1 Connect. Sharing or soliciting off-platform contact information (phone numbers, emails, external links, messaging handles) before or in order to circumvent the platform is prohibited. Our systems automatically redact such information from messages and record a strike; repeated attempts result in suspension or a permanent ban. Arranging or completing a booked engagement off-platform to avoid fees is a material breach of these Terms.
4. Fees & payments
CS1 Connect charges a platform service fee on completed bookings (currently 6% of the contract value). Payments are processed by our payment provider, Stripe. When a Company pays an invoice, funds are held securely and released to the Professional on the scheduled class date, less the platform fee. Professionals must complete payout onboarding with Stripe to receive funds. You authorize us and Stripe to collect, hold, split, and disburse funds as described.
5. Cancellations & refunds
A Company may cancel a paid booking for a full refund up to 48 hours before the scheduled class date. Within 48 hours of the class, the booking is non-refundable except as required by law or agreed between the parties. Rescheduling is permitted by mutual agreement before the cancellation window closes.
6. Professional obligations
Professionals represent that their credentials, authorizations, insurance, and certifications are accurate and current. Verification badges are granted only after review of submitted documentation; submitting false information is grounds for removal. Professionals are responsible for performing services competently, safely, and in compliance with applicable law and OSHA standards.
7. Reviews & content
You retain ownership of content you submit but grant CS1 Connect a license to host and display it to operate the platform. Reviews must be honest and based on real engagements. We may remove content that is unlawful, misleading, or violates these Terms.
8. Disclaimers
The platform is provided “as is.” CS1 Connect does not guarantee the quality, safety, legality, or outcome of any engagement, or the accuracy of any listing. Safety training and consulting carry inherent risk; you are responsible for evaluating the suitability of any Professional or Company. To the fullest extent permitted by law, we disclaim all warranties.
9. Limitation of liability
To the fullest extent permitted by law, CS1 Connect is not liable for indirect, incidental, or consequential damages, or for the acts or omissions of Companies or Professionals. Our total liability for any claim relating to the platform will not exceed the fees we earned on the transaction giving rise to the claim.
10. Indemnification
You agree to indemnify CS1 Connect against claims arising from your use of the platform, the services you provide or receive, or your breach of these Terms.
11. Termination & changes
You may close your account at any time. We may suspend or terminate access for violations. We may update these Terms; material changes will be posted here with a revised date, and continued use constitutes acceptance.
12. Contact
Questions about these Terms? Email info@safety1connect.com.